Sheraton Hanoi West | Hotel in Hanoi

| 9.0 (243 Reviews) |  1 Bathroom
My Đinh Hotel | Sheraton Hanoi West

Hotel in My Đinh, Hanoi

Luxury hotel with a full-service spa and a 24-hour health club
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Sheraton Hanoi West offers 510 accommodations with minibars and safes. A pillow menu is available. 50-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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36 Le Duc Tho Street, Tu Liem Ward, Hanoi, 10000, Vietnam

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Toothbrush and toothpaste
  • Towels
  • Private bathroom
  • Toilet paper
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Free toiletries
  • Bathrobes
Bedroom
  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)
  • Air conditioning (climate-controlled)
  • Pillow menu
  • Bed sheets
  • Iron/ironing board
  • Phone
  • Desk
  • LED light bulbs
  • Recycling
  • Energy-saving switches
  • Laptop-friendly workspace
  • Slippers
  • Safe
  • Window screens
  • Connecting rooms available
  • Turndown service
Breakfast
  • 24-hour room service
  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: USD 21.5-22 for adults and USD 10.5-11 for children
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)
  • 1 restaurant and 1 coffee shop/cafe
  • Free bottled water
  • Minibar
Parking
  • Onsite parking options include a carport
  • Free secured self parking on site
Accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Hardwood flooring in room
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Braille signage
  • Wheelchair-accessible pool
Activities
  • Outlet shopping
  • Health/beauty spa
  • Casino
  • Outdoor pool
  • Designer stores
  • Steam room
  • Sauna
  • Full-service spa
  • 24-hour fitness center
  • Playground
  • Children's pool
  • Shopping
Entertainment
  • 50-inch LCD TV
  • Pay movies
  • Cable channels
General
  • Conference center (4499 square feet of space)
  • 24-hour business center
  • Meeting rooms - 10
  • Ballroom
  • Elevator
  • ATM/banking services
  • Front-desk safe
  • Banquet hall
  • Library
  • Gift shop/newsstand
  • Grocery/convenience store
  • English
  • Korean
  • Vietnamese
  • Italian
  • Chinese (Mandarin)
  • Japanese
  • French
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Renovated entire property - October 2020
  • Vegetarian dining options
  • Double-glazed windows
Guest Services
  • Free cribs/infant beds
  • Outdoor pool
  • Laundry facilities
  • In-room child care (surcharge)
  • Rollaway/extra beds (surcharge)
  • Free supervised childcare
  • Snack bar/deli
  • Playground
  • Children's pool
  • Grocery/convenience store
  • Babysitting (surcharge)
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • Wedding services
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Turndown service
  • Change of towels (on request)
  • Porter/bellhop
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Garden
  • Pool sun loungers
  • BBQ grill(s)
Spa
  • Facials
  • Sauna
  • Massage - hot stone
  • Outdoor treatment areas
  • 16 treatment rooms
  • Massage/treatment rooms
  • Body wraps
  • Massage - Thai
  • Spa open daily
  • Aromatherapy
  • Massage - Swedish
  • Massage - deep-tissue
  • Couples treatment room(s)
  • Manicures and pedicures
  • Steam room
  • Reflexology
  • Body scrubs
  • Body treatments
  • Massage - prenatal
  • Ayurvedic treatments

Policies

Check-in
Check-in time starts at 3 pm early check-in is available for a fee early check-in subject to availability late check-in fee for check-in between 3:00 pm and 9:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for usd 26.2 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 21.5 to 22 for adults, and usd 10.5 to 11 for children early check-in is available for a fee (subject to availability) late check-in fee for check-in between 3:00 pm and 9:00 pm late check-out is available for a fee (subject to availability) rollaway bed fee: usd 26.2 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

HYUN MIN
Jul 24, 2025 06:24:03 AM
Review Score:   8
Summary: NO Bidet is serious
See All Reviews

Room Arrangement

Room Info Facilities
Premier Room, 1 King Bed, Non Smoking, City View
Room Size: 366 square feet m2
1 King Bed
Premier Room, 1 King Bed, Non Smoking, City View

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10
Suite, 3 Bedrooms, City View
Room Size: 1421 square feet m2
3 Double Beds
Suite, 3 Bedrooms, City View

General

Number of living rooms 0, Dining table, Ping - 40, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Washing machine, Square feet - 1421, Number of bedrooms - 3, Separate sitting area, Bed count maximum 3, Square meters - 132, City view, Bed count minimum 3
Deluxe Room, 1 King Bed, Non Smoking, City View
Room Size: 366 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Non Smoking, City View

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10
Club Room, 2 Twin Beds, Non Smoking, City View
Room Size: 366 square feet m2
2 Twin Beds
Club Room, 2 Twin Beds, Non Smoking, City View

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Premier Room, 2 Twin Beds, Non Smoking, City View
Room Size: 366 square feet m2
2 Twin Beds
Premier Room, 2 Twin Beds, Non Smoking, City View

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Presidential Suite, 1 King Bed, City View
Room Size: 2228 square feet m2
1 King Bed
Presidential Suite, 1 King Bed, City View

General

Square meters - 207, Number of bedrooms - 1, Square feet - 2228, Separate sitting area, Ping - 63, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Separate dining area, City view
Deluxe Room, 2 Twin Beds, Non Smoking, City View
Room Size: 366 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds, Non Smoking, City View

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Club Room, 1 King Bed, Non Smoking, City View
Room Size: 366 square feet m2
1 King Bed
Club Room, 1 King Bed, Non Smoking, City View

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10
Suite, 1 Bedroom, Non Smoking, City View
Room Size: 640 square feet m2
1 King Bed
Suite, 1 Bedroom, Non Smoking, City View

General

Number of living rooms 0, Dining table, Kitchenette, Number of bedrooms - 1, Square meters - 59, Extra bed count 1, Square feet - 640, Separate dining area, Number of bathrooms - 1, Washing machine, Pool view, Ping - 18, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Suite, 2 Bedrooms, Non Smoking
Room Size: 603 square feet m2
1 Queen Bed
Suite, 2 Bedrooms, Non Smoking

General

Number of living rooms 0, Dining table, Square feet - 603, Number of bedrooms - 2, Extra bed count 1, Square meters - 56, Separate dining area, Number of bathrooms - 1, Washing machine, Ping - 17, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite, 1 King Bed, Non Smoking, City View
Room Size: 1087 square feet m2
1 King Bed
Executive Suite, 1 King Bed, Non Smoking, City View

General

Square feet - 1087, Number of living rooms 0, Number of bedrooms - 1, Separate sitting area, Square meters - 101, Bed count minimum 1, Extra bed count 1, Ping - 31, Bed count maximum 1, Separate dining area, City view, Number of bathrooms - 1
Club Studio, 1 King Bed, Non Smoking, City View
Room Size: 431 square feet m2
1 King Bed
Club Studio, 1 King Bed, Non Smoking, City View

General

Number of living rooms 0, Dining table, Number of bedrooms - 0, Kitchenette, Ping - 12, Extra bed count 1, Square feet - 431, Separate dining area, Number of bathrooms - 1, Washing machine, Square meters - 40, Pool view, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Premium Suite, 1 Bedroom, Non Smoking, City View
Room Size: 732 square feet m2
1 King Bed
Premium Suite, 1 Bedroom, Non Smoking, City View

General

Number of living rooms 0, Square feet - 732, Pool view, Number of bedrooms - 1, Separate sitting area, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 21

FAQ's

Is this Sheraton Hanoi West pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Hanoi West?

Check-in time for Sheraton Hanoi West starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Hanoi West have a swimming pool?

Yes, this Sheraton Hanoi West has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Hanoi West?

Best-rates for the Sheraton Hanoi West starts from $112 per night with includes Parking, Spa, Bar, Guest Services, Restaurant, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Wellness Facilities, Toiletries, Entertainment, Breakfast, Pool, Barbecue/Outdoor Cooking, Child Friendly, Internet, Laundry, TV, Accessibility, Business Services, Bedding/Linens, Air Conditioner with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sheraton Hanoi West a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Hanoi West wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Hanoi West is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Hanoi West?

Based on the information reported by the owner or manager, the Sheraton Hanoi West indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Hanoi West?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Hanoi West are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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